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Privacy Policy

Privatel Inc recognizes its responsibility to help protect personally identifiable information of its customers. This Privacy Policy describes how we use and protect this information we may collect from our customers.

Collection of Personally Identifiable Information

We collect personally identifiable information when you sign up for our services. The types of personally identifiable information that we collect include: first and last name; home and e-mail addresses; and telephone number. We may also collect additional personally identifiable information if you choose to respond to a voluntary customer survey. We also will collect your e-mail address if you choose to ask a question or provide feedback online.

Use of Personally Identifiable Information

We may use the personally identifiable information we collect to make sure you receive the products and services you requested; to send your bills and credit you for payments; to respond promptly to your questions, complaints, and requests for changes in service; to help resolve any service or maintenance problems; to protect the security of our equipment and services; to ensure compliance with applicable laws; to prevent the unauthorized reception of service; and to investigate activity that violates our Terms and Conditions. We may also use your personally identifiable information to send you program or service listings, new product or service offerings, special announcements, and other information we think you may want regarding your service with Privatel Inc.

Disclosure of Personally Identifiable Information

Privatel Inc will not disclose your personally identifiable information to third parties for purposes unrelated to those for which the information was collected without your permission except to respond to proper requests for information from government or judicial officials investigating illegal activity, in the event of bankruptcy or a sale of substantially all or some of the assets of Privatel Inc, to protect the personal safety of its subscribers or the public, to protect and defend the rights or property of Privatel Inc or our subscribers, or to otherwise comply with the law. Privatel Inc may share your personally identifiable information with entities affiliated with us through common ownership or control.

Right To Review and Update Personally Identifiable Information

We will maintain personally identifiable information about you only so long as it is necessary for the purpose for which it was collected or to comply with laws governing our business. This period of time could be as long as seven years for our tax and accounting needs. Thereafter such information will be destroyed unless there are legitimate pending requests for access to such information.

Changes to Our Privacy Policy

We may modify or update our services from time to time, and if necessary, the provisions of this privacy statement. In the case of material changes to our privacy practices, we will post changes to our privacy policy here for a period of time before such changes become effective.


With an ever-expanding customer base, Privatel is always in need of talented and motivated individuals with experience in the Cable Television and Data Networking fields.